Hoya Gift Int'l Co., Ltd., possessing over 40 years of professional gift experience, excels in continuously bringing fresh perspectives to existing products, investing in new molds, and introducing innovative items. Our development philosophy revolves around the core of creative multifunctionality, applicable across various major product categories. Our commitment to customer service is anchored in a steadfast mission achievement and placing customers at the forefront.Below are the functions of our various departments:Sales Department: Swiftly receives and comprehends all customer demands, coordinating interdepartmental processes.Procurement Department: Drawing from years of procurement experience, our procurement prioritizes product quality, followed by price considerations.Design Department: Divided into graphic design and industrial design, it forms the creative nucleus of our product concepts.Marketing Department: Closely observes market trends and consumer preferences.Quality Control Department: Each batch of goods undergoes pre-shipment inspections, accompanied by comprehensive quality inspection reports.Customer Service Department: Focuses on addressing and managing customer concerns about received products.For every design and development process, the sequence is as follows:Receiving customer demands -> Product design -> Proposal -> Direction confirmation -> Collaborative structural confirmation with the factory-> Providing refined designs to customers for validation -> Creating 3D printed prototypes -> Producing samples through mold making -> Production -> Quality inspection -> ShippingWe hold each product and procedural detail to the highest standards, embodying our service attitude and reflecting the operational model that sustains enduring relationships with each and every customer.